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"We
have been swamped by your enthusiastic response to our products.
Here are some of the comments that have been sent in by our valued
customers:"
Hi Just wanted to say a big Thank You! My gifts arrived today,
beautifully wrapped and with labels for me to identify them easily –
wonderful! I will definitely be visiting your site again and will
recommend you to my friends. Thank you for the excellent customer
service!
REBECCA [QLD]
Hi Naim I received my bag and wallet today...it was such quick
delivery and the presentation and packaging was sensational...I was
going to purchase the very same products in a retail store and then I
found them online and i am so happy I did...your merchandise is better
quality I will be highly recommending cool gifts to friends and family I
am absolutely rapped in my purchase...best thing I have bought online !
Kind Regards Karen.
KAREN [NSW]
Hi Naim, thankyou the bag arrived on Sunday 20th which was fantastic.
Great pleasure dealing with you & such speedy arrival. Gift wrapping was
great, can't wait to see the bag when my daughter opens it xmas day.
kind regards Sue
SUE [NSW]
WOW ! Thank you very much for your prompt service at such a busy time of
year ! I thoroughly enjoyed using your website & service... I have
recommended it to everyone and will continue to...the gift wrapping was
the icing on the cake ! Thanks again and Merry Christmas :o)
AMANDA [NSW]
I just received my first order from you today and I am so impressed with
your excellent service. Thank you so much, I will definitely shop with
you again regards Kim.
KIM [QLD]
Just wanted to let you know how impressed I am with your company and the
service I received. I only ordered my item on Friday and its Tuesday and
I just received a lovely visit from the postman with my parcel. It was
very fast and efficient service and I will be recommending your site and
using it again myself. Oh yeah and it was beautifully gift wrapped too.
Thanks Again
CAROLYN [TAS]
Hello Naim, THANK YOU so much for the beautiful bag and wallet. Also,
your packaging is superb! I would highly recommend you to all my
friends! I am so impressed with your professionalism and quality
products. I love shopping with you and will be back! Thank you again,
Kindest regards,
LEONIE [NSW]
Hi to the
Coolgifts Team, I just wanted to say a very big THANK YOU for the
wonderful items I received today in such beautiful wrapping and
condition! A real pleasure dealing with you. Thanks again.
Regards,
TINA [NSW]
Good Morning Naim, I received my handbag and wallet this morning - thank
you :) They look fantastic and I'm a very happy woman !! ha ha ha Have a
Great Day !! Cheers
PAM [NEW ZEALAND]
Hi Cool Gifts, Just thought I would let you know that? I received my
Wallet today that I purchased online? only yesterday afternoon! Thank
you so much for the efficient service.? It's wonderful! Oh - I love the
wallet - it's exactly what I wanted...! Thanks again,
JACQUELINE [QLD]
I would just like to say thankyou very much, I was so happy with my
purchase. It got here in record time the gift wrapping was so beautiful
and it was packed and shipped so carefully. Totally impressed by the
whole thing, will definitely be shopping with you again. A huge thank
you kind regards
CHRISTINE [QLD]
Good news Naim, my goods arrived today in top order. I must say thank
you Naim for A1 customer service, packing and gift wrapping. Excellent!
Top marks for you and your crew at Coolgifts....P.s.. When I opened the
LED Rose at work and turned it on the young receptionist fell in love
with it so being the bloke I am... I gave it to her... I am going to
reorder some more items shortly...all the best ,Regards, Peter..
PETER [NSW]
Hi, I received the handbag and wallet yesterday. Thank you very much
for all your help. They are beautiful. Regards Katrina
KATRINA [NSW]
Hello, This is an appreciation e-mail to say Thank You for your
wonderful customer service, With world class customer service like that
I will buy from you again even if I don't need the items It is rare
today to come across a business that values clients well done.
ANJELICA [NSW]
I have to let you know that I received my handbag within 24 hours of
placing the order! The handbag is absolutely magnificent. It was wrapped
beautifully and carefully! Customer service second to none! I'll
certainly be telling friends about Coolgifts. Thanks again Meagan
MEAGAN [VIC]
Dear Coolgifts team, Just to let you know that my purchase has
arrived promptly and I am thrilled with it. Packaging and presentation
excellent and I am extremely impressed with your organisation. Thank you
Yvonne
YVONNE [TAS]
Just to let you know that I received the 'gorgeous' bag on Friday
and have used it over the weekend with many admirers. No doubt I will be
in touch with you in the future as you appear to offer a quality product
and service. Many thanks... Maureen ( official name is Mary)
MARY [WA]
Hi, Your service is fantastic and I love my wallet more than the
last one I got from you. I received the wallet yesterday which is
surprising for Aust Post! Thank you so much. I know I will
buy from you again.
Regards Sarina
SARINA [SA]
Hi Guys, Opened the gifts on Christmas Eve (my Birthday) gifts for
myself !!! Had so many comments from friends have passed on your web
site, just love the products!
VIERA [QLD]
Just wanted to say that YOU GUYS ROCK!! =) I got our gifts today,
all stunningly wrapped and clearly marked so I know which item is which.
I am thoroughly impressed with your website, your range of great items,
and your fantastic customer service - especially this close to
Christmas! Amazing! As a business owner myself
I really appreciate your willingness to go the extra mile - thanks again
for adding the extra item I forgot even after I'd completed my order! We
will definitely check Coolgifts the next time we need... well, a cool
gift! And we'll be shouting about your website to anyone who will
listen. Have a very Merry Chrissy and all the best for a healthy,
prosperous and joyful New Year!! With many thanks,
GAYLE [NSW]
Many Thanks I received the gifts & they are so beautifully wrapped I
haven't opened them yet I am waiting until Christmas! Great service,
will certainly use you again,
VIERA [QLD]
I received my beautiful wallet yesterday thank you for your quick
service I will be shopping with you again.
LESLEY [QLD]
Thank you so much for the bag, it arrived last week and it was just
given as a present they loved it!!! it was so beautiful! thank you so
much for all of your help and fast correspondence. Thank you,
thank you, thank you!
MELANIE [QLD]
I ordered rock beat rhythm sticks yesterday & they arrived
today thank you so much.... AND they are beautifully wrapped However, I
need to know if they have batteries in them already??? As it's for a
kids birthday party & I don't want to make them cry.. !!
TARNYA [VIC]
Hello Coolgifts Team, My purchase of the above item arrived today. Thank
you. I am very happy with the bag. My favourite colour is green.
Regards,
Elizabeth [NSW]
Thank you so much for the prompt service you gave when I purchased
my serenade bag. Not only the swiftness but the way the bag was
presented & sent. Thank you again One very happy customer.
RUTH [NSW]
The parcel sent yesterday, already arrived today. That's amazing
service. Thank you so much !!
ANNETTE [NSW]
Hi there, Just want to say thanks, I received my order today and was
wrapped beautifully, your customer service was great and very efficient
and I look forward to ordering from you again. Thanks again
KAREN [QLD]
Thank you for your assistance in regards to the purchase of my
purse. Customer service today on the phone was excellent. Many thank,
and will refer your site to our friends.
JEAN [QLD]
Thank you for sending my handbag so quickly, so well packed, and
nicely gift wrapped too. I was extremely impressed,
CATHERINE [NSW]
Hi Naim, the gift arrived and my girlfriend is very happy.
Thanks for the great service. Sasha..
SASHA [NSW]
Hi, I received my order today thank you. Again my purchases are
excellent and you take great care to pack well. And thank you so much
for the lovely surprise gift. I didn’t expect such a lovely gift which
you gift wrapped so nicely. You have always been helpful answering my
questions on your merchandise, and thanks for posting quickly. Thanks
again for being such a professional company. Many thanks...
MELINDA [NSW]
Thank you for your outstanding service. Having the products gift
wrapped was wonderful. Also thank you for the free clock. The speed at
which the gifts arrived and the presentation was amazing. Thank
you. Will most definitely use your site again.
EVONNE [VIC]
Hi just purchased from you for the first time and want to say
thankyou for making it so easy . Your delivery of the article was super
fast and the gift wrapping was great . Dont think it could get any
better . Will certainly be shopping with you again. Thanks John.
JOHN [VIC]
I first used cool gifts a few months ago and was really happy with
the service and product I received, but had no idea the ends that they
would go to help out their customers. Recently I came to them with
a request for an item that I had seen on an opposing web site, I had no
pictures or codes for them to find the product I was after so it was no
mean feat I was asking of Naim to find it for me. But with in no
time flat he had not only found it, but had ordered it in especially for
me, and nothing was too much trouble. It arrived safely today, and
I am completely rapt. I had thought customer service like this was
a thing of the past, well not at cool gifts, they are always willing to
go the extra mile to help out, and do it with a happy heart. I
will definitely be back!! And as for the opposing web site, well
they not only lost a sale, but they've lost a customer through their
slackness.
JENNY [TAS]
Hello,
My order arrived today, thank for the excellent service.
DIANNE [VIC]
Hello,
Have just received my parcel and wanted to say a big thank you for the
way it arrived. The wrapping was such a surprise and your service is
unbelievable it is and was a pleasure to order from you and I was so
impressed with the care taken in the packaging. I will definitely be
buying from you again in the future your customer service is second to
none I am one very very happy customer.
LISA [NSW]
Good Evening,
I just want to say how very impressed I was with the service that
Coolgifts provided to me. The fast delivery really took me by
surprise and the handbag was everything I thought it would be. I
have recommended your site to all my friends & work colleagues, as I
was so impressed with the service. Just thought I'd let you know, as
working in the customer service industry myself, you are rarely
credited with good service!!! thanks again, I will definitely be
back.
JODIE [MELB]
Hi Coolgifts Team,
I have just made my first real internet purchase (apart for Hotels),
with you. My husband & I couldn't get over the stunning
presentation, of the hand bag I purchased. It was gift wrapped
in gorgeous bright colours, delivered promptly, emails to confirm
what I had purchased, and the hand bag, while I was familiar with
the brand, was exactly, as shown, and what I had hoped for. So
well done, and if everyone is as happy as I am, you deserve to be a
successful, online Company.
GAY [QLD]
Hello Cool Gifts!
I absolutely love my new purse and love the fantastic service that I
have received with your company, it has been a pleasure, super fast
delivery, I will be shopping again and have recommended your site to
others!
CARLA [SA]
I just want to thank
you for the prompt delivery of my order and for wrapping it up for me
after you found out it was to be a gift for my husband. Not many people
go to such efforts. I will be telling my friends all about your site.
JOANNE [WA]
Hi there, I just wanted to thank you for the great site you have. I
ordered 3 things last week, they arrived promptly, and were beautifully
packaged! Thanks so much - I've been telling everyone about you!
MEGAN [QLD]
Thank you, received products on time, and well packaged, I have
been telling my friends, A1
KIM [NSW]
Absolutely loved the bubble
chair, what a great selection of products, cannot wait to shop
again.
DAVID [SA]
Many thanks for your excellent
service, how gorgeous is that 'Dalmatian' handbag.
PAUL [TAS]
Thank you, my little girl loved it.
HELEN [VIC]
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